Shipping Policy
Shipping Policy
We ship orders to destinations supported by our current shipping options. Available shipping methods, delivery estimates and shipping charges are shown at checkout based on your delivery address.
Order processing
Orders are prepared for dispatch after payment is successfully confirmed. Processing and dispatch times can vary during promotions, peak periods, weekends and public holidays.
Delivery times
Delivery estimates shown at checkout are estimates, not guarantees. Actual delivery may vary because of the destination, carrier capacity, customs clearance, weather and other circumstances outside our control.
Tracking
Where tracking is available, tracking details will be provided after the order has been dispatched. Please allow time for the carrier system to update.
Customs, duties and taxes
For international deliveries, customs duties, import taxes or other destination-country charges may apply unless otherwise stated at checkout. Any such charges are the responsibility of the customer where applicable.
Address accuracy
Please make sure your shipping address and contact details are correct before completing your purchase. We are not responsible for delays or failed delivery caused by an incorrect or incomplete address.
Delivery problems
If your order arrives damaged, incorrect, or appears to be lost, contact us at info@stryx.in with your order number and relevant details so we can investigate with the carrier.
Contact
For shipping questions, contact info@stryx.in.